The staff here were super friendly and helpful. The room was really nice and the location was perfect. I enjoyed the ease of parking in the hotel’s private lot. The cost is very reasonable for a prime city parking spot. Checking in and out was simple and quick.
This location allowed for a 5 minute walk to the zoo - literally across the street, walking to tons of shopping and dining, and easy driving around town as well as in and out of Berlin. (We flew in to start a Europe roadtrip here). It took maybe 25 minutes to drive to the wall memorial, Brandenburg gate, Reichstag, etc.
For those that don’t want to drive, there is a metro station 3 minutes away.
We were a family of five including our 3 kids and the room was big enough for us to have a comfortable stay. There was multiple elevators/lifts and the stairs we very easy as well.
Having a Starbucks service in the lobby was an extra bonus.
From the time I made my reservation until the time I checked out, this hotel and team was great.