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We had a wonderful stay at Tusan Hotel and left with great memories.
We originally had a 4-night reservation, but the day before our trip our car window cracked and we had to delay our arrival. We contacted both the hotel and Hotels.com, and Ms. İlknur from the Hotel Reservations Department was incredibly kind and helpful. Even though our reservation was non-refundable, she helped move our stay one day forward. Her understanding and professionalism made a stressful situation much easier, and we are truly grateful.
During our stay, we were impressed by every aspect of the hotel. The rooms and common areas were very clean, the pools and beach were excellent, and the entire staff was friendly, welcoming, and always willing to help.
The food deserves special recognition. We were travelling with our 1-year-old daughter and were concerned about finding suitable meals. To our surprise, many dishes were prepared with very little salt, making them suitable for young children. Parents can feel comfortable letting their little ones enjoy the food.
What truly makes this hotel special is the people. The warm atmosphere, genuine hospitality, and attention to guests made our holiday extremely enjoyable.
We highly recommend Tusan Hotel to families and will definitely return in the future.
Thank you, the entire Tusan family, for making our stay so memorable.