Paradisus Playa del Carmen – Riviera Maya - All Inclusive oferece cancelamento grátis com reembolso integral?

Sim, há quartos com tarifas totalmente reembolsáveis em Paradisus Playa del Carmen – Riviera Maya - All Inclusive disponíveis para reserva em nosso site. A reserva desses quartos pode ser cancelada até poucos dias antes do check-in, dependendo da política de cancelamento da acomodação. Confira a política de cancelamento desta acomodação para conhecer os termos e condições exatos.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive dispõe de piscina?

Sim, há 5 piscinas externas e uma piscina infantil.

Animais de estimação são permitidos em Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Animais de estimação não são permitidos, mas animais de serviço são aceitos.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive dispõe de estacionamento no local?

Sim, há estacionamento sem manobrista grátis.

Quais os horários de check-in e check-out em Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Horário de início do check-in: 15h. Horário de término do check-in: meia-noite. É cobrada uma taxa por check-in antecipado (sujeito à disponibilidade). Horário do check-out: meio-dia. Há check-out tardio disponível por uma taxa (sujeito à disponibilidade). Check-in e check-out sem contato estão disponíveis.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive conta com um cassino?

Não, nesta propriedade não há um cassino, mas Gran Casino Riviera (6 min de carro) fica perto.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive tem um restaurante no local ou nas proximidades?

Sim, há 13 restaurantes no local.

Paradisus Playa del Carmen – Riviera Maya - All Inclusive, Playa del Carmen: Reservas a preços incríveis

Q: O que eu posso fazer em Paradisus Playa del Carmen – Riviera Maya - All Inclusive e nos arredores?

Divirta-se com atividades como windsurfe e natação nos arredores. Atividades adicionais no local incluem aulas de aeróbica, aulas de pilates e ioga. Curta um tratamento no spa, relaxe os seus músculos na banheira de hidromassagem ou dê umas braçadas revigorantes em uma das 5 piscinas externas. Paradisus Playa del Carmen – Riviera Maya - All Inclusive também tem 16 bares, um toboágua e uma sauna seca, bem como um centro de bem-estar e uma sala de jogos.

Q: Como é a área em que Paradisus Playa del Carmen – Riviera Maya - All Inclusive se localiza?

Paradisus Playa del Carmen – Riviera Maya - All Inclusive fica a uma caminhada de 12 minutos de Praia Punta Esmeralda e 19 minutos de Playa 88.

10/10 - Excepcional

4 de dez. de 2021

Maravilhosa. Quarto incrivel. Atendimento excepcional. Comida e restaurantes incrivel. Ambiente muito familiar.

U A, viagem de 1 diária

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

5 de nov. de 2025

First of all, there is not 13 restaurants to choose from, there are only 1 for breakfast and lunch if you have kids. The hotel is so far from a 5-star establishment both in service, people skills and staff. The hotel is in big need of renovation and the bathroom smell funky like they have mold or something. The food was not good at any of the restaurants actually. They have a big problem with cats, coaties and racoons. The coaties and racoons jump up on the tables and steal food. They stole my wife´s food twice so we hade to leave because our 2,5 year old son got scared. No wonder when daddy had to stand up and try to shush the animals away from the table. The manager took a meeting and the only thing they did was to apologize. I didn´t expect more anyway since I´ve had more troubles at this one hotel than the other 100 I´ve been to through the years in total. Their concierge or team of adventure recommended us to go to Xcaret park. Not only was the tickets more expensive than if we bought them at the park, we had to stand in line like everybody else to claim our wristbands. And the worst, we asked if our son could go on all excursions and they said yes. But when we arrived, the signs said at least 6 years old... What a waste of 350USD. If you have a friend or family you don´t like, then you should recommend them to go here. Or else, avoid it like the plague. They even talked behind my back when I checked out, but little did they knew that I understand Spanish...

Gabriel, viagem em família de 6 diárias

Avaliação de hóspede verificada da Hoteis.com

10/10 - Excepcional

26 de out. de 2025

An extraordinary all inclusive resort

B E, viagem em família de 4 diárias

Avaliação de hóspede verificada da Hoteis.com

10/10 - Excepcional

7 de out. de 2025

Wonderful experience

Pedro, viagem em família de 3 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

6 de out. de 2025

La verdad ya tenía altas expectativas del hotel, pero las superaron por mucho, la atención, las amenidades, instalaciones y todo lo que ofrece es bellisimo, todo se ce nuevo, excelente comida y atención

miriam sahagun, viagem de 3 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

5 de out. de 2025

The staff were the absolute best.

John, viagem de 5 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

2 de out. de 2025

While we wanted to have an amazing stay, several unexpected and troubling issues prevented us from enjoying this resort. The most upsetting incident involved my brother-in-law's missing wallet. He realized it was gone on the morning of check-out; it contained his Green Card, driver's license, and about $200 cash, and had not been taken out of the room. After the front desk initially reported no luck with lost and found, and we had to submit a costly application for temporary travel documents, we pushed to file a security report. Shortly thereafter, the wallet was suddenly "found" by the pool, a location he hadn't taken it to. The cash was missing. This entire episode was highly suspicious and frankly disturbing. Beyond the security issue, the service around my VIP booking perks was extremely poor. I had reserved through Expedia and was promised a $200 room credit. Upon check-in, this was never mentioned. When I raised the issue, the resort replaced the credit with a coupon book for things like spa and food/beverage. These coupons were then difficult to redeem; we were unable to use one at a restaurant because it was supposedly "not assigned to the room." The resort made it needlessly challenging to receive a benefit we were guaranteed. To top it off, the maintenance in our building was visibly lacking. We noted unpainted areas, patches on the walls, and ongoing work that detracted from the resort atmosphere.

Pia Nicole, viagem em família de 5 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

30 de set. de 2025

Excelente hotel lo recomiendo al 100%

Alberto gumaro Coatl, viagem em família de 3 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

29 de set. de 2025

Excelente

Paul, viagem romântica de 3 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

28 de set. de 2025

Fernando, viagem de 6 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

28 de set. de 2025

The hotel itself it’s amazing, and the staff and service is great. The food is very good. It used to be a higher category 10 years ago when it started but I guess they had to go down to keep it competitive. Overall is very good and it offers a lot of options and variety. The kids pool is awesome and the water park was really cool too. My only complain and why I give 3 stars is due to their wildlife - coatis and raccoons. The hotel is infested and they are intense. You can’t leave your stuff unattended for a min before the coatis come a take your food, drinks or even open your bag and still whatever you have inside. They come in masses and they won’t leave you alone. They are a huge nuisance, as you can’t relax by the pool or beach and have to be looking over your shoulder every sec. Coatis are around during the day and at night you have raccoons roaming the hotel and making a mess everywhere. They have 2 open restaurants and the raccoons come in and jump on the tables and still your food or simply eat your food right on your nose. They are not afraid of people and can be quite aggressive. The hotel has not done any attempt to close the restaurants or do something about the animals despite complains. The servers are tired of working like that. No health and safety of the staff and guests. Overall we enjoyed our time and we had a great vacation but I think there’s many resorts to pick from at that price that does not have wildlife annoying you all day long.

Maria Jose, viagem em família de 7 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

26 de set. de 2025

Exelente en todos los sentidos, mis niños la pasaron genial con el staff de recreacion monton actividades para ellos !! La comida genial, las instalaciones como nuevas ! Un servicio en general por parte de todos muy agradable y familiar ! Muy agradecido con el Sr Jorge por la atencion desde q llegamos ! Sin dudas un lugar para repetir ! Les recomiendo visitar el restaurant Bana con el chef Leandro !! Exelente '

Pedro, viagem de 3 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

25 de set. de 2025

Staff

Eduardo, viagem de 4 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

21 de set. de 2025

Gerardo Francisco Villasuso, viagem de 7 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

19 de set. de 2025

Muy padre todo

Sandra Maria Villasuso, viagem em família de 4 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

5 de set. de 2025

Farida, viagem de 7 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

5 de set. de 2025

The resort is very kid-friendly — our kids loved the Aquazone and the foam party at the pool, and the main areas were nice. Housekeeping did a great job keeping the rooms tidy, but the buildings with the rooms still felt dated, like the décor hadn’t been touched in 15 years. The food was the biggest letdown: salty, repetitive, and not very fresh, and a few of us even felt unwell. Room service was also painfully slow — over an hour wait for things that usually come out right away. On top of that, there was little AC or fans in many spots, so it was uncomfortably hot in the restaurants. Overall, amazing for kids, but the food, dated rooms, and slow service really took away from the experience.

Dyango, viagem em família de 5 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

5 de set. de 2025

The property and customer service are AMAZING. The only downfall was the food. The food was not good. The amenities for the children are great! My three-year-old was entertained the entire time.

carolyn, viagem em família de 3 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

4 de set. de 2025

Yesenia Basilisa, viagem de 4 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

3 de set. de 2025

Received no VIP benefits even though we booked it as VIP Access. Room cleaning was top notch they were amazing. Super nice and left the room spotless. Ibana Japanese restaurant was a great experience!! Hostesses at restaurants and booking them were not very friendly. Amenities in the hotel shared bathrooms were either broken or dirty. Pools were fun and water park was great. We loved this place 2 years ago. This year was OK.

Jennifer Maria, viagem de 4 diárias

Avaliação de hóspede verificada da Expedia

8/10 - Muito bom

2 de set. de 2025

Neal, viagem de 5 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

2 de set. de 2025

Would go back to this resort for a family vacation!!!!

Lyra, viagem em família de 7 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

1 de set. de 2025

Exceptional resort!

Barbara, viagem em família de 6 diárias

Avaliação de hóspede verificada da Orbitz

10/10 - Excepcional

1 de set. de 2025

We loved the exclusivity of the family concierge - our junior suite was immaculate, our personal concierge Adrian was amazing and always exceeded our expectations. There are a plethora of restaurants to choose from. Adrian (our concierge) made sure we got reservations to the different restaurants instead of only going to the buffet. We were able to make our spa reservations prior to check in. The only thing we had to do was show up :-) everything was taken care of. All the staff were amazing and always pleasant, even helped me practice my Spanish :-). The White family thoroughly enjoyed our stay at Paradisus!

KIMBERLY, viagem em família de 4 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

1 de set. de 2025

Bozena, viagem de 6 diárias

Avaliação de hóspede verificada da Expedia

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

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