[note: first hotel review ever, and I travel]. Let me preface by saying, the staff was nice and check-in was quick and easy. But a nice staff can't make up for an absolutely substandard experience. The room matched the website photos in that it had the things in the picture, but that's where it ended. The lighting was dingy, the room was dirty. Not dirty like they hadn't vacuumed, but dirty as in they had never cleaned the walls or baseboards, ever. My wife saw a crusty "thing" on the wall. I said "Try to ignore it", she said "I can't. When I get out of the bed my nose is literally one inch from it". Top sheet is the bedspread case. Pillows were flat and lumpy. I figured mine was fuller because it had more hair in it. If you held the towels up you could see the weak light pouring through them they were so worn out. You could get an iron, but they had no ironing board. That's okay, you can use the end table for that. Breakfast was, not exaggerating, coffee, wrapped bagels, wrapped donuts, and a couple pieces of fruit. First morning we pulled the flavored creamer bottle from the fridge. Empty. They had no replacement. By now you know, morning number two, still no creamer. When I complained the clerk said she would tell her manager. It takes me telling her two days in a row for her to tell her manager? What does the "G" stand for you ask? "GOOD GOD!" would be my reply. Again, the staff was nice. The location is what it is. The room was nowhere near the cost. Lesson learned.