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The decor in this hotel was very thoughtful and cool. Real Moroccan tile throughout the hotel. It's situated in the middle of Old San Juan with easy walking to everything. The bed was very comfortable. There was a mini fridge in the room. The rooftops afforded beautiful views and comfortable seating, along with interesting options such as outdoor tubs. I never thought I'd use them, but they were so refreshing and relaxing after a long, hot day around town. It was so nice to cool off with amazing views.
Sharron
Sharron, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
28 de jul. de 2025
Average stay at Casa Blanca
The hotel is under remodeling and repairs. The restaurant was closed and out of service. The room didnāt have any windows. The towel hangs need to be fixed and hold the towels without bending. The water was changing from hot to cold when showering. The elevator was slow. Overall, it was good for the cheap rate and points discount but I would not stay there again.
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
25 de jul. de 2025
Okay for the price, but donāt expect perfection
Hotel was in a great location and we didnāt spend a lot of time in the room. We found hairs in the shower on the bed. We had to ask for the carpet headboard to be vacuumed to remove hairs. There were stains on the fitted sheet, duvet and towels. There was zero water pressure in the shower and when we asked about getting it fixed, it wasnāt.
Viajante verificado
Viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
24 de jul. de 2025
Antonio
Antonio, viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
14 de jul. de 2025
Jeremiah
Jeremiah, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
13 de jul. de 2025
Nadine
Nadine, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
3 de jul. de 2025
Jose
Jose, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
1 de jul. de 2025
Rebecca
Rebecca, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
29 de jun. de 2025
Kurt jr
Kurt jr, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
29 de jun. de 2025
Elizabeth
Elizabeth, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
27 de jun. de 2025
Very poor service, leaks, poor amenities
When we arrived at 3 pm, the room was not ready. Thry told us it would be ready at 4. We waited in the lobby until 4 pm when we went up to the desk. The gentleman, with a poor attitude told me the room wasn't ready and had no idea when it would be ready. I told him we only had one afternoon in San Juan and if it wasn't going to be ready soon we would leave our luggage and go sightseeing. He pretty much dismissed me and answered me rudely that there was no way of knowing. Another attendant had to interject and tell him they could swap our not ready room for one that was ready. Once in the room later at night, it had rained and there was a power outage, even when the power came back on, we could not use the elevators. Our room had a leak on the ceiling and the floor was all wet. The remote to the TV did and the plug by the bed did not work. There was only 1 bath towel for 2 people and no haidryer, I had to walk down to the lobby on separate ocassions to get both. The shower pressure was awful. Good things were the bed was comfortable and the location was good. Service, staff attitude, and amenities were awful.
Marlin
Marlin, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
26 de jun. de 2025
Pamela
Pamela, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
23 de jun. de 2025
This is the only hotel we have stayed in that made us feel at ease and relaxed. This hotel is in the middle of major tourist attractions, but never made us feel touristy or exposed. Celebrating our second honeymoon couldn't asked for a better location. The staff was very welcoming and attentive without breaking the sense of privacy and intimacy any couple needs . We arrived at 3:00 am and we had someone there to welcome us, take care of our needs and recommended the best places for breakfast and dinner with a smile. We came in and out at different hours and never felt uncomfortable by stares like some large hotels make you feel. Having a small restaurant on premise is a plus for those days you just want to unwind without travelling. We wish we can remember everyone's names that treated us like family, but we want to say thank you, specifically to Carla for accommodating us for a late checkout when the elevator broke down that allowed us to have our last romantic walk through the streets of Old San Juan while enjoying what our Island has to offer. Thank you Casa Blanca Hotel for such memorable stay. See you soon. WC NYC
Wallace
Wallace, viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
20 de jun. de 2025
Hotel has a very old European vibe too it. The room was nice and the AC was cold. The bathroom shower had a giant glob of long black hair on the wall (Iām blonde). Itās close to lots of shops and restaurants. The hot tubs on the south side are great very secluded and a great way to unwind
Sarah
Sarah, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
19 de jun. de 2025
Greg
Greg, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
13 de jun. de 2025
Fidel Rodriguez
Fidel Rodriguez, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
7 de jun. de 2025
Quaint hotel. Showing it's age, but the location is ideal to be able to see old San Juan. Staff are very helpful and friendly.
Robert
Robert, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
4 de jun. de 2025
Jose
Jose, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
2 de jun. de 2025
Mesmerizing hotel.
Paul
Paul, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
28 de mai. de 2025
Fengrui
Fengrui, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
25 de mai. de 2025
Small
Incredibly small room. No room for luggage, couldnāt walk around the bed. Not real clean either. Aged, needs updating.
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
4/10 - RazoƔvel
22 de mai. de 2025
Don't waste your $ overpriced & pictures lie!
I paid for a balcony and could not use it. It was noy cleaned by housekeeping and had pigeon living on it. Told the hotel and their response was we have pigeons all over the city. No hot water, no matter how long it runs. Dirty towels and no wash cloths provided. Toilet seat was cracked and stained. Furniture old, dated and soiled. Front desk persons do not care once they get your money. Floors were damp and I slipped on stairs. Again, told them and they did not care. Elevator takes more than 10 minutes to come up or down, which is why I took stairs. Only good things about this hotel it's location & great a/c! Not enough for me to return or recommend anyone to stay here. I wasted my time & money! I took photos, but don't know how to add them. Sorry