First the positives-Excellent location, open spacious floor plan with ample furnished deck. There was plenty of clean towels and good supply of soap and shampoo in bathrooms. Upon arrival, the unit smelled like cleaning products. The living room featured a large tv, ceiling fan and nice beachy artwork. The unit had plenty of outlets and USB ports for charging devices. We enjoyed having 2 full bathrooms plus a powder room for our family of 5. The pool was large and there were chairs available.
Unfortunately, the entire complex is way overdue for an upgrade. The exterior needs painting, many repairs and looked generally quite run down. There was no in-unit laundry, and the basement laundry room featured the oldest & most worn-out machines (many broken) I have ever seen. The lock for the slider our deck, was broken, as was the beach umbrella. The air vents were completely full of dust. The blinds covering the large windows to the beach were also broken, and we could open only one of them. While the bathrooms had been cleaned, there were a many stains and rust that needed repair. There was no coffee maker (only an espresso machine with 3 pods).
The front desk staff was not friendly or helpful. We arrived before the check in time and asked if our unit might be ready early. The clerk said she couldn't check that for me unless we had paid for early check in. She wouldn't even confirm my reservation.
Overall, there were some nice features, but I would not stay here again.
