Absolutely Disgusting Experience - Avoid at All Costs
I booked this hotel based on the photos, which looked clean and well-maintained. Unfortunately, the reality was the complete opposite. The building smelled terrible, the carpets were stained and dirty, and everything felt rundown and neglected.
Our room was filthy, with cobwebs, dirty floors, hair left in the shower, stained towels, and a strong moldy smell. The AC wouldn't stay running, making it even more uncomfortable. My children were so upset by the condition of the room that they cried and felt "dirty" staying there. We didn't even want to use the shower or touch most surfaces.
I seriously considered packing my family up and driving home rather than spending the night here. This was by far the worst hotel I have ever stayed in, and I don't understand how it remains open in this condition.
The only positive was the gentleman at check-in, who was extremely polite and professional.
I feel a full refund is warranted. Save yourself the disappointment and stay somewhere else.