Agave: restaurante que oferece culinƔria mexicana e serve apenas jantar. Funciona diariamente
Spice: restaurante que oferece culinƔria asiƔtica e serve apenas jantar. Funciona diariamente
Chez Isabelle: restaurante que oferece culinƔria francesa e serve apenas jantar. Funciona diariamente
Basmati: restaurante que oferece culinƔria indiana e serve apenas jantar. Funciona diariamente
Prêmios e afiliações
Com certificação ecológica
Esta propriedade participa do EarthCheck, um programa que mede o impacto da propriedade de acordo com um ou mais dos seguintes aspectos: ambiente, comunidade, heranƧa cultural e economia local.
à necessÔrio reservar serviços de massagem e tratamentos de spa, o que pode ser feito entrando em contato com a acomodação antes da chegada por meio do número indicado na confirmação da reserva.
PolĆticas
Somente os hóspedes registrados podem ter acesso aos quartos.
Os hóspedes podem ficar tranquilos em relação à segurança: o local dispõe de extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
As normas culturais e polĆticas de hóspedes podem variar conforme o paĆs e a acomodação. As polĆticas listadas sĆ£o fornecidas pela acomodação.
No-shows exigem o pagamento total, incluindo impostos e taxa de serviƧo.
Excellence Riviera Cancun - Adults Only All Inclusive fica a uma caminhada de 8 minutos de Praia de Puerto Morelos e 14 minutos de Parque Nacional Arrecife de Puerto Morelos. Os viajantes elogiam a boa localização desta propriedade.
AvaliaƧƵes sobre Excellence Riviera Cancun - Adults Only All Inclusive
AvaliaƧƵes
9,4
Excepcional
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
9,8/10
Limpeza
9,6/10
ServiƧo e funcionƔrios
9,4/10
Comodidades
9,4/10
CondiƧƵes e instalaƧƵes da propriedade
9,4/10
Cuidado com o meio ambiente
AvaliaƧƵes
6/10 - Bom
22 de jul. de 2025
Joseph
Joseph, viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
15 de jul. de 2025
Excellent Experience, Great Customer Service
Gregory B
Gregory B, viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
28 de mai. de 2025
My first time ever traveling to Mexico. As a solo traveler on this trip I planned on only focusing soaking up the sun, staying on the resort just to get the feel of CancĆŗn. I was looking for an All inclusive Adultās only. What caught my eye about Excellence Riviera Cancun was the white sandy beach ( that sold me immediately)
I was hoping to get an ocean front (all sold out) I end up getting a jr suite pool view.
This hotel exceeded my expectation's.
The staff was Amazing you literally are catered too.
I mostly layed out on the beach under the hut while drinks and food was catered.
The staff go above and beyond.
I was extremely impressed and definitely plan to be back.
This time in hopes of an ocean front view and do plan on taking advantage of the many excursions they have to offer.
Martha
Martha, viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
26 de mai. de 2025
Nicole
Nicole, viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
24 de mai. de 2025
Charlotte
Charlotte, viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
18 de mai. de 2025
patrick
patrick, viagem em famĆlia de 5 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
10 de mai. de 2025
Good food
Wen
Wen, viagem de 3 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
10 de mai. de 2025
This was my third time at this property great experience!
randall
randall, viagem de 3 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
9 de mai. de 2025
ADRIANA
ADRIANA, viagem em famĆlia de 5 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
9 de mai. de 2025
I loved it was secluded and Adults only! This is a fantastic resort for couples. I loved it here!
Joy
Joy, viagem romântica de 5 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
8 de mai. de 2025
Kristin
Kristin, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
8 de mai. de 2025
Food options seemed like they thought what would Americans eat. Quality was good, but dishes was a little off. Did offer many different cuisines.
Nice rooms. Nice pools. Tons of activity options.
Daniel
Daniel, viagem romântica de 8 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
7 de mai. de 2025
Beautiful stay, amazing staff, top notch food & the daily activities always keep you entertained. Will absolutely be back. Make sure you read the dress codes for the restaurants because they will send you back to your room to change
Shay
Shay, viagem em famĆlia de 4 diĆ”rias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
5 de mai. de 2025
the concierge desk is fenomenal and also tehy provided a 5 star dining experience. hotel is clean and quiet.
Its a little aged but worth every penny .
Wagner
Wagner, viagem romântica de 3 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
5 de mai. de 2025
Great Experience
9.5 - Overall
9.0 - Food
10 - Service / Staff
10 - Cleanliness
10 - Room - Jr Rooftop Suite
9.5 - Activities - No snorkeling due to seaweed
9.0 - Beach - Water was murky with seaweed
Ronald
Ronald, viagem de 5 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
4 de mai. de 2025
Todo el edificio muy bonito; la limpieza de avitacion fue excelente por la manana y por la tarde , el cervicio todos muy amables
Apolonio
Apolonio, viagem romântica de 2 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
4 de mai. de 2025
We had the most amazing time at the Excellence Riviera CancĆŗn. The service at this resort is the best we have ever seen in an all inclusive resort. They go above and beyond to make sure you have the most amazing experience there. Thank you Manuel Arguetas !!!
Daniel
Daniel, viagem romântica de 7 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
4 de mai. de 2025
Food was great!
Russell
Russell, viagem romântica de 7 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
4 de mai. de 2025
So the staff was so amazing. Concierge desk was the only unfriendly staff. Other then that everyone was so accommodating and happy.
Meggan
Meggan, viagem de 6 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
3 de mai. de 2025
Nice resort. Good
Thomas
Thomas, viagem de 4 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
3 de mai. de 2025
very niceļ¼cleanļ¼ all staffs are friendly and attentive to all their customers.
Yuhang
Yuhang, viagem de 5 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
2 de mai. de 2025
It was large with many options for meals.
MEGAN
MEGAN, viagem com amigos de 4 diƔrias
Avaliação de hóspede verificada da Travelocity
10/10 - Excepcional
2 de mai. de 2025
Excellent resort
Mary
Mary, viagem de 5 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
1 de mai. de 2025
Overall, we enjoyed our stay at Excellence. While the resort itself appears a bit more dated compared to other adult-only all-inclusive resorts we've visited, the staff does a commendable job of attending to guests' needs. Check-in took approximately 45 minutes, which felt somewhat lengthy, though our upgrade to an ocean-view room likely contributed some extra time. Here are a few observations and takeaways that might be helpful for those considering this resort:
The food was excellent for the most part, and I highly recommend the sea bass at Chez Isabelle (French cuisine). Basmati (Indian cuisine) was also delicious. Spice (Asian cuisine) was less of a hit for us personally, but others raved about the hibachi experience. Please note that a reservation is required for hibachi dinners. We also enjoyed the sea bass at Flavor Market, which was melt-in-your-mouth delicious. Jose provided excellent service at Flavor Market and truly made our night special.
The drinks were excellent whether we ordered them at the bar, in a restaurant, or beachside. I must give a special shout-out to Lucia, who served us food and drinks on the days we spent at the beach. She was truly delightful and significantly enhanced our beach experience. On Luciaās day off, Santos took excellent care of us as well.
There is one coffee shop located in the main building. The drinks and food there were wonderful, and we enjoyed an evening coffee there most nights of our stay.
Every restaurant offered vegan optio
Sharon
Sharon, viagem romântica de 6 diÔrias
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
30 de abr. de 2025
Do not go here if you have allergies! They cannot accommodate properly. And they donāt even seem interested in trying too hard. I had to basically get the attention of the general manager before anyone would take me seriously.
The place was designed to look pretty but it is very inconvenient to get around. There are lots of pools but there are very few chairs so unless you can get up at 7am to save some you will have to sit on the beach.
The entertainment is the same as its been for the last 20 years, but I was very disappointed that the evening activities ended early (if it was called to end at 11 then they kicked the guests out 10-15minutes before so that it could be mostly torn down by 11). Same thing at breakfastā¦ends at 11 means that all the tables are taken away and the food is all done so donāt show up at 10:45 and expect to get any breakfast. The room service is horrible so do not bother!