Animais de estimação são permitidos em El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

Animais de estimação não são permitidos, mas animais de serviço são aceitos.

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only dispõe de estacionamento no local?

Sim, há estacionamento sem manobrista e com manobrista grátis.

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only oferece serviço de traslado de/para o aeroporto?

Sim, há serviço de traslado de/para o aeroporto disponível.

Quais os horários de check-in e check-out em El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

Horário de início do check-in: 15h. Horário de término do check-in: meia-noite. O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade). Horário do check-out: 11h. Há check-out tardio disponível por uma taxa (sujeito à disponibilidade). Check-out expresso está disponível.

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only tem um restaurante no local ou nas proximidades?

Sim, há 12 restaurantes no local, incluindo culinária mexicana.

Há banheiras de hidromassagem privadas em El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only?

Sim. este apart-hotel possui uma banheira de hidromassagem.

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only, Playa del Carmen: Reservas a preços incríveis

Q: O que eu posso fazer em El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only e nos arredores?

Divirta-se com as atividades disponíveis nas proximidades, como pesca, passeios a cavalo e windsurfe. Atividades adicionais no local incluem vôlei. Relaxe com um tratamento no spa ou dê umas braçadas em uma das 6 piscinas externas. El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only também tem 2 bares ao lado da piscina, 2 bares na praia e uma praia particular, bem como uma academia, serviços de spa e um jardim.

8/10 - Muito bom

23 de ago. de 2025

Jesse, viagem de 3 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

23 de ago. de 2025

Le personnel est très accueillant! Les chambres sont d’une propreté incroyable !

Julie, viagem em família de 6 diárias

Avaliação de hóspede verificada da Expedia

2/10 - Insatisfatório

21 de ago. de 2025

Pros: The food was very tasty and nicely presented. Good golf cart service around the resort. Good waiters and bartenders in all restaurant and bars. Good housekeeping. The resort area is very nice. Cons: The lazy river is short, very narrow, and shallow. Very limited bar service by swim-up rooms. No mats for swimming in the pool (bring you own). Both room keys stopped working in mid-stay. In restaurants, reservations are required for the entire stay in advance (restaurants were 60% empty). The breakfast buffet is very small. Coconuts are falling from palm trees onto the paths. The beach is rocky and not suitable for swimming. Nobody cleans up the front of the swim up rooms (animal s…t has been lying around all week).

Jadwiga, viagem romântica de 7 diárias

Avaliação de hóspede verificada da Expedia

8/10 - Muito bom

20 de ago. de 2025

I did not like the fact that its beaches are covered in seaweed. You cannot go swimming at all, you must go outside the resort. They do have swimming pools though

Xenia, viagem de 4 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

19 de ago. de 2025

It's a pretty nice hotel, it has good food and the staff is very friendly

Rocio, viagem romântica de 5 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

18 de ago. de 2025

The property was nice however we wasn’t told you have to make reservations to eat anywhere. Also there is no beach and the property was at 20% capacity so it seemed deserted.

Taylor, viagem romântica de 3 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

18 de ago. de 2025

My husband and I went to celebrate our 20th anniversary after honeymooning here 20 years prior. I sent an email prior to arrival and not a single thing was done to recognize this celebration. We were met with a hard sell on attending a sales 90 minute presentation in exchange for a candlelight dinner and 25 minute massages. While we agreed at first we decided not to do this and the salesperson was reluctant to accept our decision. Once he did, he was done with us and any part of him helping us with dinner reservations or anything was done. The staff are all lovely and kind but communication is lacking. We were told if we walked down the property there would be ocean access which was untrue. The entire beachfront area had red flags and huge cement blocks in the swimming area. There were a few areas we were able to get in the water but it was rocky and hard to get to a part that was nice. When we asked staff about the ocean we were given many different answers. Food was great for an all inclusive and the drinks, especially at the martini bar were great. There was a push to do a catamaran trip that is included but at one point expressed to us that it was part of the sales incentive. After being at many all inclusive in the area we were left disappointed by the activities with regard to daytime entertainment. The evening entertainment was good and nightlife at Guacamayas fun 2 of the 3 nights. The resort itself was very clean but the pool was hot and there were dead bees.

Cindy, viagem romântica de 3 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

18 de ago. de 2025

Hotel is nice, quiet and clean. Lots of pools and bars. But when I got there concierge asked where did we booked our stay, I told him Expedia. After I did spa and I had to pay at checkout I mention that I get $100 spa credit thru Expedia and they said it was only on 80 minutes massage and not on the 50 minutes, so I got no credit on that, so communication is 0. Resort offers the catamaran, jet skies etc… so I reserved the maroma beach brunch catamaran and jet skies and when we got there, they said the jet skies where sold out. But thru out the day those jet skies where barely used. They offer a service but they don’t want to provide it. Our second day we went to make our reservations with our concierge and I asked her where do we leave the dirty dishes from room service and she said leave them inside because there’s animals and they’ll make a mess. So the day before check out we ordered room service in the afternoon, and when we got back to the room at night the dishes were outside on a wall and the animals dropped them to the ground. I do not know who would do that since room had already been cleaned that day, we brought them in and left them inside. My guess was they wanted the dishes to get all broken and not give my deposit back since is $500 usd. I’m just putting this out here bc it looked like it was some kind of scam…. So beware on that.

Carlos, viagem romântica de 4 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

17 de ago. de 2025

William, viagem de 7 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

15 de ago. de 2025

The service was exceptional!

Kimberly, viagem de 6 diárias

Avaliação de hóspede verificada da Travelocity

8/10 - Muito bom

14 de ago. de 2025

Having more food options, such as an all day open buffer would be great without a scheduled timing.

Esmeralda, viagem de 3 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

14 de ago. de 2025

Wish there were a few more activities but otherwise great

CHANCE, viagem romântica de 2 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

14 de ago. de 2025

Love que quite and the dinning options

Veronica Castro, viagem romântica de 5 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

13 de ago. de 2025

Food was excellent. Employees need to be more informed on location of restaurants, and time of their service. Drivers should be more friendly and stop when need ( we tried a couple of times to get a ride and they ignored us) Very disappointed after checking out, can't remember the females name, she was offering a coupon for next visit, my husband asked several times about giving him an estimate if we stay 3 more days, she kept going back to the coupon. We told her we were not interested and she just walked away.

Yolanda, viagem romântica de 8 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

13 de ago. de 2025

The resort was nothing short of amazing! Very nice. I loved everything about this place. Already planning to go back. Celestino @ Cocotal Restaurant was amazing Francisco the Bellman - Amazing Juan @ the Martini Bar - Amazing Kung Pao Restaurant @ Casita 5stars The Chef Market @ Generations 5stars

Yolanda, viagem de 2 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

10 de ago. de 2025

Amazing guest service

Joe, viagem romântica de 4 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

10 de ago. de 2025

We celebrated our 20th anniversary here and the staff made us feel special. Beautiful grounds, spotless rooms, and delicious food. From the airport shuttle that they provide to resort staff, we were taken care of with exceptional service and care. We left relaxed and are already planning our return trip!

MILISSA, viagem romântica de 3 diárias

Avaliação de hóspede verificada da Travelocity

10/10 - Excepcional

10 de ago. de 2025

The property was very nice and the staff was very respectful and helpful. They should add a person that makes mexican ice cream by the pool in addition with the swim up bars. 24/7 room service, bartender knowledge on drinks, and the extensive breakfast menu was a plus. Overall a nice trip. Would travel back again.

Jonathan, viagem de 4 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

9 de ago. de 2025

Staff was very nice, helpful as well. The food was mediocre at best. They had several options to choose from but the flavor and portion size wasn’t there. Seemed to have to order multiple items that didn’t fit together just to feel like you ate. The pools are not good. Dirty and extremely hot. Beach was meh. Couldn’t get in the water, very large rocks at every spot, not talking about the man made reef.

Joshua Alan, viagem romântica de 5 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

4 de ago. de 2025

This resort was so amazing. Everyone is so nice and attentive to all your needs! We will definitely be going back!!

Natalie, viagem romântica de 4 diárias

Avaliação de hóspede verificada da Travelocity

10/10 - Excepcional

31 de jul. de 2025

My friends and I really enjoyed our stay at the resort! We just wish someone had guided us earlier about all the activities offered—we ended up spending a lot on outside excursions. Meeting Kingston was the highlight of our trip; he was incredibly helpful and always went above and beyond for us!

Samantha, viagem com amigos de 5 diárias

Avaliação de hóspede verificada da Expedia

2/10 - Insatisfatório

30 de jul. de 2025

My son has been hospitalized since 7/23. Begged and pleaded with resort to let me move my dates and was denied. Supposed to be 25th anniversary trip. Still in hospital. Lost everything. At least the airlines gave me partial credit but nothing from the resort. Heartless. I will take my wife to Cancun again but it won’t be with this chain.

Christopher D, viagem romântica de 3 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

29 de jul. de 2025

Water went out for one day, no one seemed to care. Not beach front property. Drive you around in golf carts when most places you can walk but are not informed of this. Water doesn’t drain well on showers or sinks. Staff was friendly. Main pool was dirty & water was murky.

Angela Renee, viagem com amigos de 5 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

29 de jul. de 2025

Had trouble with water momentarily but staff was responsive and fixed soon after. They offered us to shower in the spa area if we needed.

Richard, viagem romântica de 5 diárias

Avaliação de hóspede verificada da Expedia

4/10 - Razoável

25 de jul. de 2025

The staff was very kind but the food was not very good at all. For Mexican cuisine, I would imagine that they would have more flavorful food. Also the food and dining options were very limited compared to other resorts in Mexico that I have visited. If you do not catch a shuttle prepare to walk very far in the heat or wait a very long time for a shuttle to take you. Also if you are a lover if the beach I would not recommend this property because you cannot get into the water due to rocks, and the small cove was inaccessible during my stay.

Letticia, viagem de 4 diárias

Avaliação de hóspede verificada da Expedia

El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only

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