Pool was closed, even when other Hotels in the area have their pools still open for the season, that was a major turn off, (this was not disclosed anywhere at my time of booking) when I talk about this to front desk his reply was "Hilarious"; he said, "but we have a nice view to the lake" LOL...and then proceeds to assign me a room with very limited "LAKE VIEW". The mattress was very uncomfortable, I had to deal with back pain all of those days, you can tell it has seen too many miles down the road (excuse my analogy), tile in the bathtub area wasn't properly cleaned, I paid the valet parking cash upfront and I was still charged for one day on my final ticket. I asked Valet guys to keep my car close by because I was leaving for dinner in 1 hr and when I came back they completely forgot and made an expression knowing their mistake but didn't say anything or a little apology at least.
Someone In the Hotel Called to check how my staying was going, when I mentioned all of this she said she will see what she can do to help but bever heard from her again.
So, overall my stay with Hilton wasn't as nice as I expected to be.
Kudos to the restaurant staff, they do know about customer service, they were great.
I need a refund or a partial refund otherwise I'm canceling charges on the credit card.