O check-in antecipado estĆ” sujeito a disponibilidade
Idade mĆnima para check-in: 18 anos
HorƔrio de check-out: meio-dia.
O check-out tardio estĆ” sujeito a disponibilidade
InstruƧƵes especiais para o check-in
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade usando as informações de contato na confirmação da reserva.
A equipe da recepção vai receber os hóspedes no momento da chegada.
Collection o hotel Marvic fica em Zazil-ha, a uma caminhada de 6 minutos de Praia principal de Playa del Carmen e 3 minutos de Praia Mamitas. Os viajantes elogiam a boa localização deste hotel.
AvaliaƧƵes sobre Collection o hotel Marvic
AvaliaƧƵes
8,2
Muito bom
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Andreia de Souza geracy, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
13 de dez. de 2021
Excelente localização.
Quarto grande com utensĆlios, microondas. Muito bom pra quem estĆ” com crianƧas preparar lanches .
Tudo muito clean. Cama king size .
Excelente!
David
David, viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
1 de ago. de 2025
Great
In overall it was excellent. They just need to pay attention to details
Iliana Zuleyma
Iliana Zuleyma, viagem em famĆlia de 4 diĆ”rias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
22 de jun. de 2025
Jazmin
Jazmin, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
25 de mai. de 2025
JOSE MARIA
JOSE MARIA, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
27 de abr. de 2025
Excelente opción y muy económica
Excelente opción en todos los aspectos: ubicación, limpieza, atención en recepción, precio muy accesible.
No tiene estacionamiento pero hay parquĆmetros de 10 am -10 pm
Sin duda volverĆa a hospedarme en este hotel.
La atención de las chicas de recepción , Estrella y Karen fue súper atenta .
Sergio
Sergio, viagem com amigos de 1 diƔria
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
4 de abr. de 2025
Erik
Erik, viagem de 19 diƔrias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
25 de mar. de 2025
Nos cobraron dinero de mƔs
luis antonio
luis antonio, viagem de 4 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
23 de mar. de 2025
Needs a small fridge! Otherwise great!!!
A very good stay for a quick solo trip to Playa! The hotel was well-situated for my purpose of going there.
I would highly recommend that a bar fridge be placed in each room! It would hold water, juice and a few drinks.
No kitchen facilities are alright for a quick trip but water is a must.
I would use this place again if there was a small fridge in the room.
Richard
Richard, viagem de 4 diƔrias
Avaliação de hóspede verificada da Hoteis.com
2/10 - Insatisfatório
16 de mar. de 2025
Wongyu
Wongyu, viagem de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
14 de mar. de 2025
Andre
Andre, viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
13 de mar. de 2025
I found it to be a good hotel for the price. It definitely is not for the pickiest of guests, but a great staff that are helpful.
michael william
michael william, viagem de 7 diƔrias
Avaliação de hóspede verificada da Expedia
2/10 - Insatisfatório
12 de mar. de 2025
If I could give this hotel negative stars, I would. This was the most disgusting, dishonest, and disturbing hotel experience of my life.
False Advertising & Scam: The photos are a complete lie. The "cozy" room with a balcony was actually a tiny, airless space with a shattered, taped-up window facing a grimy elevator shaft. No fresh air, no natural lightājust a suffocating nightmare.
Filthy & Unsanitary: The sheets had stains and hair, proving they hadnāt been washed. The pillows reeked of sweat and mildew. The bathroom was moldy, the shower barely functioned, and the towels smelled like garbage.
No Sleep Possible: The rooms are NOT soundproof. We heard everything from the lobbyāpeople shouting, luggage rolling, phones ringing. Sleeping was impossible.
Scam Fees & Lies: We were hit with hidden charges, including a "street cleanup" fee and an extra guest fee, even though the booking clearly stated two people. The advertised restaurant doesnāt exist.
No Refund Despite Promises: Expedia promised a full refund due to the fraudulent listing, but after I left, they changed their stance. Now Iām out $900 for a hotel I didnāt even stay at. Avoid this scam at all costs.
Nicolina Elisabeth
Nicolina Elisabeth, viagem em famĆlia de 13 diĆ”rias
Avaliação de hóspede verificada da Expedia
4/10 - RazoƔvel
12 de mar. de 2025
This establishment is incredibly deceptive and has left me thoroughly disappointed. I stayed there for 14 days booked through Expedia, and I quickly learned that refunds or cancellations were not an option, which felt extremely unfair given the circumstances.
From the moment I arrived, I encountered issues, starting with the hot water situation. Not once during my stay did I experience a hot shower; each day, I was assured by the staff that they were "working on it," but the situation never improved. To make matters worse, I experienced a complete shutdown of the water supply without any prior notice while a water company was filling their tank, leaving me without basic amenities at the most inconvenient times.
Additionally, I observed them turning off the electricity during the day, which is quite frustrating when you have yours up the stairs.
I eventually switched rooms, and I can confirm that the reviews regarding the musty smell and the presence of mould were spot on. The second room I was given still had lingering odors and signs of neglect.
The pool area was nothing short of a stagnant swamp, and I found the deck boards to be splintered and hazardous to walk on, raising significant safety concerns.
Once again, the quest for even lukewarm water for a shower proved fruitless; I could only expect frigid, uncomfortable showers throughout my stay.
In conclusion, I absolutely do NOT recommend this place to anyone looking for a comfortable or reliable stay. This expe
Alister
Alister, viagem de 14 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
11 de mar. de 2025
Ozioma
Ozioma, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
10 de mar. de 2025
Buen lugar para descansar
El cuarto estĆ” muy cómodo y cercano a los puntos que querĆa visitar, lo Ćŗnico que podrĆa mejorar es el baƱo que estĆ” reducido, en todo lo demĆ”s estuvo muy bueno el servicio y mi estancia fue muy agradable, solo el primer dĆa no tuve agua
ROSA MARIA
ROSA MARIA, viagem de 7 diƔrias
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
9 de mar. de 2025
Gaelle
Gaelle, viagem de 5 diƔrias
Avaliação de hóspede verificada da Expedia
6/10 - Bom
4 de mar. de 2025
This place was not as described. The bed was the hardest I've ever slept on. It was incredibly noisy and not as clean or well maintained as I would have expected. The restaurant and outdoor seating was closed and unusable... The staff were mostly very nice and helpful and it's only 50 feet from 5th Avenue which was very convenient but also very noisy.