2/10 - Insatisfatório
14 de nov. de 2025
Dangerous Location – Avoid at All Costs, Especially with Children
I booked this hotel through Hotels.com looking forward to a safe and comfortable stay during our family trip. Unfortunately, the experience was a complete nightmare from the moment we arrived. The exterior of the property looked absolutely run-down and uninviting, but that was nothing compared to the surrounding area. It was in a truly unsafe neighborhood, with homeless individuals and people who appeared to be under the influence wandering around right outside. They looked intimidating and unpredictable, and as a parent traveling with my baby, I was terrified to even step out of the car.
We never made it inside to check in – I simply couldn’t risk it. Instead, we drove away in a panic and spent hours scrambling to find a safe alternative hotel without a reservation. This ended up costing us double the price for a last-minute booking elsewhere. What a waste of time, money, and peace of mind!
Hotels.com, how could you list and promote a property in such a dangerous, dirty setting without any clear warnings? This was my first (and last) time using your site, and it shattered any trust I had. I strongly advise against booking here – especially if you’re traveling with kids or vulnerable loved ones. Seek out better options elsewhere.
Silvia
Silvia, viagem em família de 1 diária
Avaliação de hóspede verificada da Hoteis.com