My concerns were about the arrival process. I booked this on the train from Lisbon arriving at 2:45 pm. So I didn’t get check in details until after I arrived, so if you don’t have data you are SOL as reception closes at 3 pm ( Get that , check in at 3 ,doors shut tight at 3) I tried to call from the train and train station upon arrival but no answer. Fortunately the cleaning staff let me in and got us sorted. Our room #8 in BUILDING 2 next door is actually suite # 2, 3 flights up. All rooms were offered breakfast EXCEPT our room , the family room.
All of this issue of course was my fault as I am not intuitive enough to figure it all out. Just read the instructions carefully, the access code is the same for both buildings, they hang the keys in the stairwell up.
Regardless the family room was lovely, large , well equipped and tastefully decorated. It is very close to the big market, the Santa Catarina pedestrian street, shops, restaurants, ATM’s. The Sao Bento Train station , a must see is within walking distance, and it is an easy stroll to the pedestrian bridge and river.
