4/10
The couch was broken and not usable. The washing machine really didn't clean the clothes well, very musty smell coming from the machine and kitchen sink. Was not able to put detergent in properly because washing machine was installed improperly. There was a hole in the wall next to the bed in one of the bedrooms. Something might have died in the wall because it smelled very badly. Plates/pans and utensils had to be washed before use. The wire to hair dryer was frayed. All this for $462 per night. And we were told it was this expensive because we were in London and a 15 minute taxi to Wimbledon. Owner switched our rental location the day of arrival and did not inform us of the switch until we asked why a different address. So what we thought we were renting was in fact not the same place. Disappointing to say the very least. We were ripped off.
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