Avaliação verificada
2/10 - Insatisfatório
Katrine
16 de set. de 2026
Very disappointing experience before even arriving. I contacted OYO in advance to confirm our booking and check-in time, but they were unable to locate our reservation or provide any contact details for the hotel. Despite contacting Hotels.com as well, we were unable to get any reassurance that the booking was actually confirmed or that someone would be available to check us in. We were travelling a long distance and did not feel comfortable making the journey with so much uncertainty. Poor communication and customer service.

































