I usually don't like to do bad reviews but this one was a hard to let pass. I chose that hotel because of location and the room. Location is great but the room was disappointing.
First of, it doesn't feel vintage, it feels old with broken furniture.
We stayed 4 nights, and NEVER had the room cleaned.
We put the tag on the door asking for a house cleaner and they only changed the towels and took out the trash. The reason that I chose that room was because the jacuzzi, that was big. Guess what, we couldn't really use much because after using it it get dirty. After first night, I tried to clean myself to use it again, but after second time it got too dirty.
We arrived on Friday, after checking in, we sent a message asking to refill the shampoo and body lotion bottle that was on the wall, SHE NEVER REPLIED. she just disappeared the whole time, a night before check out she texted me to ask what time we would check out. Thank God we had shampoo and conditioner, otherwise we would have to buy it.
That room is extremely humid, we had to empty out the humidifier every single night, plus it get really hot the room.
There's one A/C splinter in the other room and it's not enough to cool down the whole studio, specially if you had the jacuzzi on with hot water.
It says complimentary drinks, literally was one bottle of juice in the mini fridge.
It was really frustrating since Rome was our last destination and we were so tired and wanted to enjoy more the jacuzzi.