2/10 - Insatisfatório
15 de mar. de 2026
we had several issues during our stay, a group of guests next door to us repeatedly knocked on and attempted to open our hotel room door while shouting things such as “open the door” and “unlock the door,” which made us feel extremely unsafe. We contacted reception four times before anyone answered. When the receptionist eventually answered the phone, I clearly explained that we were four young women and that we were scared to leave the room because unknown men were outside our door shouting and trying the handle.
When a member of staff eventually attended the floor, he only asked the other room to turn their music down and did not address the fact that they had been trying our door or shouting at us. The behaviour of repeatedly knocking and trying our door continued throughout the night, and we were not contacted again to confirm the situation had been resolved or to check on our safety.
Esme
Esme, viagem com amigos de 1 diária
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