The hotel completely exceeded my expectations. Tucked away in a quiet corner of the old quarter, it offers a peaceful atmosphere while still being steps always form the hustle and bustle of Hanoi's charming chaos. The room was spotless, the bed super comfortable, and the bathroom functional. I especially loved the breakfast, the menu changed daily and included mix of Vietnamese favorites like pho and international options. Every morning was a treat. What really stood out, though, was the service. Everyone was warm, genuine, and willing to help with everything. Whether it was organizing a tour, giving food recommendations, or just offering a smile after a long day, they made me feel like more than a guest.