If you come expecting 3 star, you will be very pleasantly surprised. If you come expecting 4/5 star - you will of course be disappointed.
The rooms are basic (no fridge, hair dryer, kettle) but they were clean and spacious - 3 star.
Food wise its very good - 3.5 star (maybe 4 if you will try new things)
It's more like a AI hybrid model. You can come and not spend a penny, but if you want all the bells and whistles, expect to have to pay a little bit.
Eg. there is fruit juice from machines at breakfast, but for freshly pressed orange juice in front of you, it's a small charge (£1ish). You get ice lollies free 24 hr, but if you want ice cream and waffles etc. there is a charge. There is a lovely Ottoman style coffee shop on site, it is chargeable, but you can get a coffee from a machine day or not for free.
There is wood fired pizzas and pasta and chips all the time, but there is so many other lovely local dishes to be tried and fresh stations for omelettes, flat breads, donut, fried fish, kebabs etc.If you want sausages, burger and chicken nuggets at ever meal though, this maybe isn't the place for you.
Alcohol - the wine and beer are nice, the spirits aren't great quality and are limited in terms of choice. This didn't matter to us as don't drink much and there is also the paid bar if you prefer.
Staff are 5 star. Can't do enough for you. if you have an issue please just tell them and they will do all they can to make it right! Animation team at 100 star.