The hotel’s location was excellent. We did not use the pool, but it looked clean and adequate.
The King Suite was very spacious, comfortable and functional, with a beautiful view and a very large bed. We loved the sound system and found the storage space sufficient. The older guest profile made it ideal for a peaceful holiday, although evening entertainment was limited.
There are a few areas that need improvement. The two waste bins in the room are very small and fill up quickly. The bathroom bin has a lid that requires touching, which is unpleasant from a hygiene perspective.
The housekeeping door system was unclear, and staff sometimes knocked and entered almost immediately. On one occasion, a staff member entered while I was changing clothes and completely naked. I quickly covered myself with the duvet and asked them to leave. This was very uncomfortable and staff should be reminded that they must wait for a clear response before entering a guest’s room.
We were also concerned about hygiene. A staff member picked up dirty toilet paper from the floor with bare hands. Although she washed her hands afterwards, the liquid soap dispenser was empty when we arrived and remained empty throughout our stay. This made us question the hygiene of the housekeeping process.
The sofas in the sitting area did not look clean, and there was an unpleasant smell in the room, possibly from carpets and curtains that need deeper cleaning.
Breakfast was sufficient for us