Old Town - Dusni Apartments

You will not find a better apartment in a better location. There was plenty of room for a family of four literally steps from the old town square. The security of the apartment building was great with multiple key entry points and cameras posted. We will definitely stay again the next time in Prague!

מקום מעולה

This is the worst place I've stayed at for service. The check in closes at 11pm. I contacted the property and was told I could get a taxi arranged for 18 EUR at a 40% off price that would pick me up from the airport and take me straight to the airport. When I went to book and give my flight details the manager replied back saying as our flight lands at 20.30 we would have to pay the full 30 EUR, I explained you didnt say that it was a different price before 11 but the hotel did not want to know and so I didnt book and took my chances. On the day of my departure my flight was delayed due to an emergency landing closing one of the runways at LHR, I called the hotel while sat on the tarmac as the sales manager had now gone home I spoke to the front desk lady who said she didnt know anything about 18 EUR's if we land after 11; she booked me a taxi for 23 EUR to be picked up after 11 and to be taken to the reception and THEN to the hotel contrary again to waht was offered over email. Due to tailwind we landed at 21.30 instead of 22.30 and there was no driver standing around, me and my partner looked everywhere and there was noone to be found. I called the hotel to say we've landed and the driver is not here to which she said "ofcourse as you said 11 and its 9.30 currently",I said thats fine so i'll make my own way to you and she said ok. On my journey to the hotel I got a call saying the driver is there waiting and I must pay for it now. I got to checkin and was told this again.

Beautiful building,the apartments less so Mine had a bathroom across the corridor and 2 doors which was annoying if you forgot the keys Terribly annoying if I think about it again Room pretty stuffy Kitchenette with no sink - so again through 2 doors to get water for your kettle and bathroom sink was too tiny to fit the kettle in Just inconvenient Many bars near the building so many drunken, mostly English tourists shouting under your window You decide for your self! Never the less the cheap iron that burnt my brand new shirt :)))

Great location in the old town if not a little noisy at night at the weekends. Be aware that keys need to be picked up from offices 15-20 mins away next to M&S on Wenceslas Square and a deposit required, also need to be dropped off again. Fortunately we knew this, but what we didn’t realise is that the kitchenette has no sink or water and the bathroom is complete separate, ie 3 separate keys and doors, so not ideal at night or in the morning. Had to wash dishes in small basin in bathroom :-) Otherwise nice space and nice and warm.

Avoid this place. The apartments are in a side of the town but you have to pickup keys for your apartment in the different side, like 15 minutes walking if you know the city but if you don't know the city it will take at least 30 minutes where pick up the keys and after you pick up the keys you have to go back to your apartment (imagine this situation pulling suitcases with a city full of people).... And after that for check out you have to do exactly the same, go out from your apartment with suitcases and return the keys at the same place so far away (imagine this scenario at 4am because your flight is a 7 am with a weather completely freezing) I've been in 27 different countries more than 200 differenta hotels and never an experience like this... But never again! Read my comments and just avoid this place.

Big apartment/room, great location, good condition. The only downside is that the reception office is a 20 minute walk across town, but they were still fairly helpful.

Really big place, we could have fitted at least 3-4 more persons. Great location, walking distance to main attractions. Big and spacious kitchen, we save lots of money by eating in. Cleaning mess could be improved, we found clothes from the previous guest inside the washing machine. The place is a little noisy, at night it was a problem since we were located on the first floor. DO NOT EXCHANGE MONEY ONNTHE PLACE LOCATED NEXT TO THE APARTMENT. They will ripped you of.

Not so good, the check-in and check out location is different from the apartment location. Worse than that, the bathroom was outside the apartment

Nice and clean. Close to old town square. Only draw back was bathroom was in a different room and no sink in room. Bathroom was behind 2 other doors. Great place.