I stayed at Novotel Paris Saint Denis Stade Basilique on 26 October 2025, during the Les Voies Royales de Saint-Denis running event. Unfortunately, all roads around the hotel were completely blocked until around noon, making it impossible to leave the car park.
What made the situation worse was the lack of any prior notice from the hotel about the event or the road closures. When I asked reception staff for advice that morning, they were unable to provide any clear or accurate information. This caused significant disruption to my travel plans.
After raising the issue with the hotel, the management’s response was dismissive and inaccurate, claiming access “was not directly affected,” which was completely untrue.
I would not recommend this hotel. Guests deserve honest communication and basic consideration, especially when major local events can severely impact accessibility.