I’m not sure of the other rooms, but our room specifically(A08 ) had dust mites everywhere. Especially on the desk, mirror and bathroom counter. We told the front desk and they sent housekeeping with a rag and a towel. We took it upon ourselves to clean the room with one of the towels provided, and they charged us an extra 50 baht because of the black dust that was on it that came from their desk lol.
we opted for a late checkout which we were told initially two hundred baht per hour , we were completely fine with that, but to avoid giving us a discount for the dust mites they are charged us for the extra hours instead of the agreed-upon two hundred baht per hour .
Needless to say, front desk staff have zero hospitality skills, specifically the men. The older man at the front desk was talking down on us thinking we didn’t understand the language.
There is roosters on the property that will sit outside your room at four in the morning, so no need to set your alarm either. Im only giving it two stars because the pool was nice and well kept.