We booked 7 days, l believe the 2nd day the handle for shower fell off, l good not rinse off. I had to use the sink. We reported the broken shower, and we were told that it would be fixed. We left early that morning, arrived back at room maybe 10pm, shower was still broken! We could. Go without showers or move to another room. We deciced on another room. I am a Disabled Veteran, the new room was even farther away. The one day we left the hanger on the door not to clean room, but they cleaned anyway. The next time we left the hanger in room to get it cleaned and they didnot show up. We had to keep requesting towels. It was also my Birthday, l was very disappointed with my stay for the amount of money l spent! I donot believe l was offered in amount of refund! Another thing l noticed, there was always people parked in closest Handicap Parking, but did not have handicap sticker, it happen all 7 days. Not happy Disabled Veteran. I spent a pretty penny. Would l tell others to stay at your location, probably not. Another thing l noticed, when we returned for evening, there were always someone at desk, talking, usually not busy! But once l get to room and call the desk, it rings forever. The shower was broken, sad ACCOUNTABILITY so far nothing