As normas culturais e polĆticas de hóspedes podem variar conforme o paĆs e a acomodação. As polĆticas listadas sĆ£o fornecidas pela acomodação.
O estabelecimento exige um depósito de 20% do valor da estadia para todas as reservas cujo pagamento pela estadia seja realizado no local em vez de no momento da reserva.
The Richmond Hotel, BW Signature Collection fica no coração de Liverpool, a uma caminhada de 5 minutos de Estação de Moorfields e 16 minutos de Royal Albert Dock.
AvaliaƧƵes
AvaliaƧƵes sobre The Richmond Hotel, BW Signature Collection
8,2
Muito bom
Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
8,6
Limpeza
8,4
Localização
8,6
ServiƧo e funcionƔrios
8,8
Cuidado com o meio ambiente
8,0
CondiƧƵes e instalaƧƵes da propriedade
AvaliaƧƵes
8/10 - Muito bom
4 de ago. de 2018
Cama curta e pequenas.Nao tem ar condicionado.
Edgard
Edgard, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
4 de jul. de 2017
Bem localizado e muito confortƔvel
Excelente localização. O apartamento era muito espaƧoso e confortĆ”vel. Excelente custo benefĆcio. Recomendo.
The Richmond used to be a great property but feels neglected of late. Room given initially was so smelly, asked the manager and to his credit changed the room to something more pleasant.
Overall, the cleanliness is not great, lots of visible damage to the hotel, but only stayed for one night so made do.
Have stayed before an the hotel does have a nice wing which is newer but rest of it was poor and it's the second time I've needed a room change.
Rajesh
Rajesh, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
13 de ago. de 2021
A wonderful Hotel in every sense of the word.
Excellent location ,excellent service by charming staff .
It takes you back to what Hotels were like in times gone bye. Everything on a Grand Scale.
If you are travelling to Liverpool , you should STRONGLY
consider this wonderful Hotel.
Viajante verificado
Viagem romântica de 1 diÔria
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
12 de ago. de 2021
Staff - 5/5
We arrived early around 12pm and Micheal helped us with checkin. we first got a room on ground floor as that was the only room available when we arrived, but it was not the type of room we were thinking of. we like rooms that have day light coming in and this room was very dark as it had only 1 window. we explained to Micheal, and he was very helpful, understood our needs and reorganized so that we got a different room, but that meant we had to check in at 3pm which was fine.
Location - 5/5
5-10 min away from city centre. Which made it easily accessible to food and shopping centre. there is costa , dessert and Turkish restaurant right opposite the hotel. the car park was 2 min walk.
Cleanliness- 3/5
Although the room had been cleaned by room service, the utensils had a stench of alcohol. there was dust around the room and the carpet had some sticky bits. we were in the junior suite so it was apartment style room however there was no microwave in the kitchen. There were two sinks in the bathroom and one of them was clogged up with tissues. the bathroom needs ventilation
Viajante verificado
Viagem de 3 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
12 de ago. de 2021
Matt
Matt, viagem de 2 diƔrias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
9 de ago. de 2021
Room was ok but didnt like the carpets in corridors very worn and messy just felt like it was very out dated and needs improvement plus alot of noise from slamming doors but maybe this cant be helped with fire doors
Viajante verificado
Viagem em famĆlia de 3 diĆ”rias
Avaliação de hóspede verificada da Expedia
8/10 - Muito bom
7 de ago. de 2021
Only stayed for a couple of nights but really enjoyed it . Very easy to get around from the hotel , and only 5 minutes from the train station loved it .
Olivia
Olivia, viagem com amigos de 2 diƔrias
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
6 de ago. de 2021
Kate
Kate, viagem de 1 diƔria
Avaliação de hóspede verificada da Ebookers
8/10 - Muito bom
5 de ago. de 2021
Good location
Viajante verificado
Viagem em famĆlia de 2 diĆ”rias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
1 de ago. de 2021
Isabel
Isabel, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
30 de jul. de 2021
Daniel
Daniel, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
10/10 - Excepcional
15 de jul. de 2021
Excellent junior suite, brilliant breakfast and friendly staff who are helpful and professional. Excellent price too! Definitely recommend this hotel.
Viajante verificado
Viagem romântica de 2 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
2 de jul. de 2021
Good reception and an excellent cooked breakfast
Viajante verificado
Viagem romântica de 1 diÔria
Avaliação de hóspede verificada da Ebookers
10/10 - Excepcional
12 de jun. de 2021
Can't fault the hotel at all - nice spacious rooms, friendly staff, central location, great city, thoroughly enjoyed
Viajante verificado
Viagem romântica de 2 diÔrias
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
11 de jun. de 2021
Good value for money. Two issues: only off street parking or commercial car park options a available, hotel does not have its own parking space; wifi does not work.
Viajante verificado
Viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
7 de jun. de 2021
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Expedia
6/10 - Bom
16 de abr. de 2021
Okay stay, but rooms would do a renovation
Overall an average hotel, ok for a one night stay. Staff was really helpful. The room is clean, but does look old. Curtains seem 20 years old, phone not working, shower not working properly. The is a huge tv in the room with smart box attached, but wasnāt working either and all the wires were out. Great location, but room could use some renovation.
Viajante verificado
Viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
24 de dez. de 2020
Quirky but a bit dated, could do with a make over orupdate
Nicola
Nicola, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Expedia
10/10 - Excepcional
19 de nov. de 2020
Really friendly staff, very welcoming. Lovely, spacious room. Very family friendly, would return again.
Jennifer
Jennifer, viagem em famĆlia de 1 diĆ”ria
Avaliação de hóspede verificada da Hoteis.com
8/10 - Muito bom
11 de out. de 2020
Layla
Layla, viagem de 1 diƔria
Avaliação de hóspede verificada da Hoteis.com
6/10 - Bom
24 de set. de 2020
At the time of our stay the hotel was being used to house homeless and drug dependent people, they were sat on entrance steps throughout tge afternoon and night time begging for money and cigarettes. The corridors smelt constantly of weed Nd there were silver cannisters of gas in the corridors and on window cills. You had no idea if they where in room next to yours making a unpleasant environment to stay in. I personally felt unsafe walking around at night. Although the hotel had door security this did not stop the begging on the steps of the hotel and drug use, the door man talking offense to us not responding to him on one occasion after we'd asked for money coming back in at 10pm at night. If hed been wearing his securit badge and id it would have been easier to identity him from the homeless and drug users.