The room was generally ok, and the bed was fine. There was one short hair in the bed, which gives one pause, but I couldn't find more. The bathroom was another matter however, prompting this 'terrible' rating. There were about 5 hairs in various locations, so clearly the bathroom floor had not been cleaned. There was only 1/3 of a toilet paper roll and no spare, and no other tissues provided. I did check in late, but regardless, the room(s) need to be ready! The condition of the shower stall is very poor. Discoloureation and a little black mold in one corner (~ 1/2" wide x 2" high). The bathroom needs a renovation very badly, and obviously management doesn't have the forethought to plan that accordingly. The renovation MUST be done professionally (I've seen instances elsewhere where general renovation were done to non-Canadian standards, and many poor situations including missing deck screws in a stair). Have a plumber order a new shower and fixtures. Clear the terrible stuff out, redo the flooring, cabinet, toilet, shower and charge another $20 a night. People would be appreciative and come back! You need repeat business, and for me, I will steer very clear of this motel in future. The owners have every low standards.