Our stay at the Pacific Inn was okay overall, but there were definitely some areas that could be improved. The kiosk check-in process was very time-consuming and difficult, and when our room keys didn't work, we had to go through the kiosk process again instead of being able to speak with someone in person.
The room was small but generally clean. However, it was not very well-maintained. The light above the bed was broken, there were cracks in the walls, and the bathroom had broken baseboards. The bathtub had obvious repairs and did not appear to be as clean as I would have expected.
Because there was no one available at a front desk, it was also difficult to ask for anything we might have needed during our stay. We had to make do with what was provided.
On the positive side, the property was quiet and in a very convenient location, close to restaurants, shopping, and the beach. The room did serve its purpose for our stay. I hope they can find a better solution for the kiosk system or have someone available on-site to assist guests, as that would make the check-in process and resolving issues much easier.