2/10 - Insatisfatório
22 de out. de 2025
I want to give this property more credit but had a very unfortunate experience. We came back to our room on our trip to find that they had double booked our room. This meant that as we walked up, a complete stranger was standing in the living room with the door wide open. We were incredibly lucky to have walked up at that exact moment or else he would have had complete access to all of our belongings. This was incredibly discomforting knowing that we were unable to change the code or even lock our doors for the remainder of our stay since the only way to lock the door was with a code which they had given out. The following day when reaching out to their support they stated they did not know the situation we were talking about and asked us to clarify. Seems they have their properties spread out too much through different websites.
The room itself was spacious but the housekeeping did not do anything besides change trash when they came in and the bed was extremely uncomfortable. Good location.
Kati
Kati, viagem de 4 diárias
Avaliação de hóspede verificada da Hoteis.com