This was a frustrating stay overall. During my 5 night–6 day stay here, housekeeping only serviced the room once. The first room had no window covering, and the water never became hot at any point during the stay.
Construction began around 8:00 AM every morning and repeatedly woke us. I also witnessed a guest being rescued from a stuck elevator, which raised safety concerns. Laundry facilities were available but there was never change to run the machine on-site, requiring a trip to a sister hotel.
After 10:00 PM, the main building lobby could not be accessed internally, you had to walk outside on the street. This meant no access to ice, the pool, or the store late at night. I also saw roaches in the hotel.
The staff were kind and polite, but they appeared overwhelmed and at times unresponsive. It was clear many problems were beyond their control, and they seemed worn down dealing with ongoing operational issues. Unfortunately, these combined problems made this a disappointing stay.