Upon check in greeted by Kris, he offered us an upgrade, which we paid for, he took us to see the room first, through out our stay (4 nights) he served us in the bar and restaurant and reception, always smiling and very helpful, all bar, restaurant and reception staff always helpful and smiling, the room was perfect for us, nice clean bathroom, big super king bed, the room was very warm but the hotel we ahead of us and had put a fan in the room, we eat in the restaurant 3 nights, again always helpful and nice to see the chef going around checking everything ok, breakfast was pre order (my pet hate), after two mornings we cancelled full Scottish as two filling, the continental was perfect, cereals, toast, fruit, yogurts and pastries. Car park always had space, location for travelling by train, Motherwell station 10 minute walk away. I would recommend the hotel and will definitely use again.