8/10 - Muito bom
16 de jun. de 2025
Terrible check-in. After a 3 hr journey I waited for approx 10mins at 'Reception' (a computer at the bar!) just wanting to find out where the hotel car-park was while a staff member had a long, long, discussion on the phone about a booking and my friend had pulled in to a lay-by outside. Only 2 staff members on duty, the other staff member was new & had no idea about the car park. Extremely frustrating after a long drive and the staff member just ignored me. We eventually had a code to enter the padlocked car park and a customer actually showed me how to find the car park as he said we would never find it. Found car-park, opened padlock with code, pulled back heavy door, only to find the car park was full. What a waste of time! Found parking easily in nearby public car park. Hotel and room were clean, great breakfast (although fried egg was hard) with lots of choice and good quality and great location. Hotel not as it looked in photo's (not olde-worlde as we had thought. Quite basic, pub-like. Good quality products in room and soft towels. Ask for back/side room, my friend was in a noisy room at the front. Manager & staff very friendly and efficient (apart from check-in). Would stay again
Yvonne
Yvonne, viagem com amigos de 1 diária
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