I very rarely leave reviews unless an experience is exceptionally good or bad, but I genuinely feel future guests should know what they may be booking.
We paid approximately C$1,000 (£600) for two nights for a girls’ weekend, with two rooms. I was shocked by the standard of cleanliness. There were hundreds of small bugs on the ceiling, two cockroaches, dirty dishes and a thick layer of grease inside my sister’s oven. The rooms and kitchens simply did not appear to have been properly cleaned.
Worst of all was the hot tub. It had a thick grey film/residue around the inside and looked extremely unhygienic. We complained and were repeatedly told it would be dealt with. Someone eventually attended to it, but it still looked dirty afterwards. We were told it is cleaned twice daily, which was very difficult to reconcile with its condition.
The shower head was broken, BBQ utensils were inadequate, the coffee tasted extremely stale, and the paper-thin walls meant hearing shouting throughout the night.
We also spoke to other guests who were surprised by what they had booked. One group said their Airbnb listing had led them to believe they had booked a private home and they hadn’t realised the hot tub would be shared.
The hosts were responsive by text, but seemed more concerned about a negative review than actually resolving the issues.
At C$1,000 for two nights, we weren’t expecting luxury .. just basic cleanliness and functioning facilities. Sadly, I cannot recommend it.