I don’t typically leave reviews, good or bad, but I’d like to actually have this experience on file for other solo travelers. Especially women. I was only supposed to stay a night, but in the evening, I was in my room when I got up to throw trash & heard scratching. It was soft, like it was meant to be quiet. Turns out someone was trying to open my door. I yelled for the man to leave & he didn’t. Weird, right? I called front desk & cops because he wouldn’t go. Supposedly it was a key mix up, but his behavior did not reflect that. My issue was no one followed up. I sat in my room waiting for someone to call or come up, nothing. I ended up having to call because I was still unaware of the issue and felt unsafe to even open my door. I just felt the staff was either covering something up or just incredibly dismissive of their solo female guest being afraid. As if I was overreacting. And they offer me a comp day….when the last thing I want is to ever go there again. Not happy at all with the service or how I was basically ignored. Even if the mix up is true, they handled it poorly and didn’t think to stop and consider the single traveler alone in her room still wandering if it’s safe to go outside or not. I shouldn’t have had to wait for another 30 or so minutes alone, scared. They could’ve called or come up and apologized but nothing. I ended up choosing to leave back to Albuquerque around 9:30pm. I just think it’s a good PSA for staff to see this and understand the impact it has