staff were friendly, but the room was very poorly maintained with open vents partially covered by paintings. the room reeked of cigarette smoke (it was not a smoking room) - at first, we thought it was from someone smoking outside, but the smell lingered long after we tried closing the windows. the bathroom ceiling fan was dripping rust onto the toilet seat, which was stained brown. even the hair dryer in the bathroom was disgusting - it was covered in some kind of slimy residue. the bed was uncomfortable - possibly the worst mattress I've ever slept on in a hotel. the room was also quite old and shabby overall. the property was also very noisy thanks to children and other guests running through the halls at all hours.
for the same price, we could have stayed in a much larger, cleaner, newer and more well-maintained room with a decent view in a place offering amenities like room service. while we were treated courteously by staff, we won't be staying here again.