6/10
The hotel is in a good location, close to Roma Termini station. The neighborhood has reasonably priced food options and seems safe. We are in for people and they put us in a room with a private bathroom, but it was outside the room. To get to it, we had to go through reception and follow a hallway. It was very unpleasant. On the first day, I complained because the information that the bathroom was outside the room was not on the website. They promised to put me in another room with a bathroom in the room the next day. The next day, they told me that there was no room available and that it would be for the next day. I complained again and they changed our room. This one was smaller, but at least the bathroom was in the room. The staff I spoke to were polite and the only inconvenience was this issue that was reported.
Fernanda
Viagem em famĆlia de 4 diĆ”rias