We stayed for one night during the sunny spell, we booked as a last minute decision and the process of booking ran very smoothly. We called the hotel beforehand to ask a couple of questions which were answered very politely and we were made known about a car park around the corner, as there is no parking at the hotel (the car park we stayed in was reasonable in price and only a short walk- we managed to do everything in one trip, with a baby, a pram and bags). When we arrived at the hotel, the gentleman at the desk was very welcoming and our room had been upgraded to a suite for the night, it was explained to us that the lift only reached the 4th floor and the suite was on the fifth but we agreed we’d be happy to manage the walk up the final flight of stairs as it was nice to be upgraded and it was only for 1 night. We also added on the breakfast for the next morning whilst we were checking in- it was cheaper to add the breakfast at the hotel rather than the online price through hotels.com. The suite we were staying in was huge and had a large bathroom, bedroom with a single bedroom off it and a separate living area. They had put fans in the room for us which was nice as it was incredibly hot. Everything worked but there was a smell from the bathroom, it was an old bathroom so looked as though it was hard to keep completely clean, but it was comfortable. The breakfast the next morning was lovely and we had no problem finding seats even though it was busy. All staff lovely.