When we arrived, we were given the Tattinger room. On our way to the room we noticed how unkept the corridors were, with marks and chips all along the walls and woodwork. We were very disappointed when we got to our room, to find it freezing and the heating hadn’t been put on. We popped the heating on and left the hotel to get drinks in the hope it would be warm when we got back to the hotel. Thankfully when we arrived back, it was warm, but we shouldn’t have to do this in a 4* hotel. The room itself was creaky and in need of a good paint. The wallpaper was coming away in parts and the wardrobes looked dirty and chipped.
We decided to cancel our dinner reservation and eat out of the hotel on the evening, as first impressions weren’t great and we didn’t hold up much hope for the dining area.
However, the next day, we did enjoy our breakfast. Staff were pleasant enough, although we didn’t have a lot of interactions. Overall, we weren’t impressed and could have had a similar stay at a nearby travel lodge. Huge updates are needed in the corridors and I imagine all the rooms, if a hotel suite, was looking so tatty.