5th floor room we were 1st given was fantastic…nice firm mattress & pillows & no stomping from above. BUT the fireplace (that was an additional cost) did not work
:(. Called front desk, they were prompt to get a call to maintenance. They came relatively quickly. It took for what seemed like forever, but I’m sure in reality 10-15 minutes to determine he wasn’t getting it fixed right away, that he was going to grab a key to a new room. Came right back to get us down the 4th floor room. By now the mood has been killed. Our first “adult” weekend getaway for a bit now. Just wanna get situated & find food before everything is completely closed.
Room still decent, not quite as nice as 5th floor, but still worth it. Fireplace barely worked, but rolled with it. Bed & pillows were too soft for us, but I’m sure others prefer that. Smaller TV. Pretty sure kids above us, at like 7am. Bonus of the floor being on same level as most amenities & front office, so no stairs or elevator.
Pool & hot tub hours, and adults only in hot tub, were fantastic!!! Great grounds. Wished we’d ask to have a fire pit lit one night. Awesome beach access & views!!! All employees we interacted with were kind, friendly, & respectful.