Overall the resort was nice. The beach was great along with the snorkling right off of the beach. Felt safe at the resort and leaving the resort. Employees friendly overall. Had a room with an ocean view and swim up pool. The outside of the room was amazing. Inside the room, not so much. Room was dated (not that big of a deal) and not cleaned throughly and had a list of items that did not work right away. This included no hot water, ceiling fan did not work, phone did not work, moldly bathmat and tub. Poor repairs had been attempted to the room previously and poor paint job. No way we were using the tub, it was just gross. We were on ground level (2 stories above us) and one night with heavy rain it was pouring through the ceiling in the bathroom. Didn't even bother reporting it because nothing would have been done. But there was a mold smell in the room in general.
I liked the resort, but would not stay there again because of the room and the high pressure sales pitch they put you through as soon as you get there for the timeshares. They are EXTREMELY agressive on selling you on the timeshare or membership, whatever it is, we did not want to hear it and made that clear. We told them we had been traveling for 12 hours and really just wanted to go to our room and relax. The sales pitch continued for another 30 minutes. Conveniently, our room was not ready for 45 minutes after we checked in (which was after 4:00 p.m.).