Secrets Aura Cozumel - Adults Only - All Inclusive oferece cancelamento grátis com reembolso integral?

Sim, há quartos com tarifas totalmente reembolsáveis em Secrets Aura Cozumel - Adults Only - All Inclusive disponíveis para reserva em nosso site. A reserva desses quartos pode ser cancelada até poucos dias antes do check-in, dependendo da política de cancelamento da acomodação. Confira a política de cancelamento desta acomodação para conhecer os termos e condições exatos.

Animais de estimação são permitidos em Secrets Aura Cozumel - Adults Only - All Inclusive?

Animais de estimação não são permitidos, mas animais de serviço são aceitos.

Secrets Aura Cozumel - Adults Only - All Inclusive dispõe de estacionamento no local?

Sim, há estacionamento sem manobrista e com manobrista grátis.

Quais os horários de check-in e check-out em Secrets Aura Cozumel - Adults Only - All Inclusive?

Horário de início do check-in: 15h. Horário de término do check-in: a qualquer momento. O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade). Horário do check-out: meio-dia. Há check-out tardio disponível por uma taxa (sujeito à disponibilidade). Check-in e check-out expressos estão disponíveis.

O que eu posso fazer em Secrets Aura Cozumel - Adults Only - All Inclusive e nos arredores?

Divirta-se no local com atividades como passeios de caiaque, vela e windsurfe e pratique os seus saques nas quadras de tênis. Atividades adicionais no local incluem aulas de aeróbica, vôlei e ioga. Relaxe com um tratamento no spa ou dê umas braçadas em uma das 3 piscinas externas. Secrets Aura Cozumel - Adults Only - All Inclusive também tem um centro de bem-estar e serviços de spa, bem como uma sala de jogos e um jardim.

Secrets Aura Cozumel - Adults Only - All Inclusive tem um restaurante no local ou nas proximidades?

Sim, há 5 restaurantes no local, incluindo refeições de frente para a praia, culinária internacional e refeições com vista para o mar.

Como é a área em que Secrets Aura Cozumel - Adults Only - All Inclusive se localiza?

Secrets Aura Cozumel - Adults Only - All Inclusive fica a uma caminhada de 5 minutos de Playa Paraíso e 13 minutos de Mr. Sancho's Beach Club. Os viajantes elogiam a localização privilegiada desta propriedade.

Secrets Aura Cozumel - Adults Only - All Inclusive, Cozumel: preços, promoções e comentários

6/10 - Bom

30 de out. de 2025

Amazing staff, super clean, a little outdated

Bailey, viagem de 10 diárias

Avaliação de hóspede verificada da Hoteis.com

8/10 - Muito bom

22 de out. de 2025

Disfruté mi estadía, aunque el hotel muestra falta de mantenimiento: paredes con grietas, pintura desprendida, muebles viejos y plafones dañados. La cañería parecía tapada y los arreglos eran mal hechos. Tres días sin agua caliente, pese a reportarlo desde el inicio. Contraté habitación Preferred; me trasladaron al lounge para el check-in, donde pedí una almohada cervical (anunciada en su web como menu de almohadas), pero no tienen menú de almohadas. Prometieron buscar en Dreams, pero no ocurrió. Se solicitó cambio de habitación, pero el problema de agua caliente según era general. Para compensar, concierge Ricardo agendó hidromasaje y desayuno con mimosas, aunque enviaron el pedido equivocado y enviaron alimentos equivocados. El personal fue amable, destacando a Ricardo, Sergio y Dolores (mesera en Gohan). La comida fue regular; Bordeaux decepcionó, Gohan sobresalió. El servicio en restaurantes es lento y saturado, lo califico como malo. Preferred permite acceso a Dreams por la playa, que es excelente para relajarse y hacer esnórquel. La zona Preferred es amplia y cómoda. La habitación era grande y acogedora, aunque con detalles de mantenimiento. Un día no hicieron limpieza. Probé el tobogán de una swim-up, pero está en mal estado. En resumen, buena estancia con áreas de oportunidad; el personal mejora la experiencia.

Jorge, viagem de 5 diárias

Avaliação de hóspede verificada da Hoteis.com

10/10 - Excepcional

23 de set. de 2025

En general excelente, solo hubo 2 cosas que no me gustaron, al llegar nos abordaron para darnos informacion del hotel y acabaron citandonos a un desatuno para vendernos estancias de la cadena hotelera, y otra cosa fue que me preguntaon que festejabamos, es mi aniversario 30 y al llegar al cuarto habia un letrero de feliz cumpleaños con otro nombré, quedaron en corregir eso que era un detalle y sorpresa para mi esposa y nunca lo corrigieron , pero eso si la comida exquisita en todos los restaurantes

ANTONIO, viagem de 4 diárias

Avaliação de hóspede verificada da Hoteis.com

2/10 - Insatisfatório

21 de ago. de 2025

JOSE ALBERTO, viagem de 2 diárias

Avaliação de hóspede verificada da Hoteis.com

6/10 - Bom

15 de ago. de 2025

food was not good

Ruben, viagem em família de 7 diárias

Avaliação de hóspede verificada da Expedia

8/10 - Muito bom

14 de ago. de 2025

3rd time at property. Spa is wonderful; however descriptions could be better when booking online, beds comfortable, room service is just as good as restaurants. The only issues I have had everytime is the safe in room. Mine never work no matter how many times I called maintenance.

Letecia, viagem em família de 5 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

13 de ago. de 2025

They are doing a lot of work to this property and are doing a way better job in seperating preferred and non-preferred guests. I like what’s going on there. Been going for 5 years and it has turned a bit of a corner it seems

Christopher, viagem romântica de 7 diárias

Avaliação de hóspede verificada da Expedia

8/10 - Muito bom

12 de ago. de 2025

Older property but loved the stay. Swim up pool at patio was fantastic!

Raymond, viagem de 5 diárias

Avaliação de hóspede verificada da Expedia

8/10 - Muito bom

11 de ago. de 2025

Giovanni Fabricio Gomez, viagem de 3 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

11 de ago. de 2025

A/C didn’t work in our room, wouldn’t cool past 78deg. Informed the front desk and the engineer they sent up to fix it said that he has fixed it and it would cool down. Next day I informed them again that it wasn’t working, there was also water dripping from the light above the toilet so it would just drip on you while using it. Never got resolved either. Room was overall just outdated and they didn’t put much effort in making it right.

Nelson Javier, viagem romântica de 4 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

10 de ago. de 2025

Beautiful beach! Good value for price! Great staff!! We love: Kenia & Rosita & Mario at market Cafe!! Loved Aaron with Entertainment!!

Rebecca, viagem de 7 diárias

Avaliação de hóspede verificada da Expedia

2/10 - Insatisfatório

10 de ago. de 2025

Believe the bad reviews

Room didn't look anything like the pics. Bathroom had stains on the wall, light fixture hanging from wires, 1/8" layer of dust, missing toiletries. Food at Oceana was worst than cafeteria food. We had to leave the resort after checking in and go to another place. Still waiting for refund.

Kim, viagem de 8 diárias

Avaliação de hóspede verificada da Hoteis.com

10/10 - Excepcional

9 de ago. de 2025

Brianna, viagem de 7 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

9 de ago. de 2025

The place is amazing, private beach with clear water, the tours pick you up right there in their own deck, and staff is great, they remember your name and your likes and are always happy to help. The hotel has lots of options for entertainment and food. I recommend the snorkeling experience and the submarine, both incredible. Unfortunately, every night I woke up with small bites on my body. At first I thought it was the mosquitoes in the surroundings, then I thought it was the robe that I slept in the second night, but the last night was so much worse. I left with all my body covered in bites and 2 days later they still itch. Another guest mentioned same bites. The beds might have bedbugs.

Ariana, viagem de 3 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

9 de ago. de 2025

Martha Elaine, viagem de 4 diárias

Avaliação de hóspede verificada da Expedia

8/10 - Muito bom

8 de ago. de 2025

The room has a lot of humidity, but in everything else, 10/10

Sofía Elena Suarez, viagem romântica de 4 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

8 de ago. de 2025

Gran hotel, excelente servicio. Superaron las expectativas en todo ámbito.

Fernanda, viagem romântica de 5 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

7 de ago. de 2025

Daphnee, viagem de 3 diárias

Avaliação de hóspede verificada da Orbitz

4/10 - Razoável

5 de ago. de 2025

The staff at this property are so nice - really professional and friendly. The food, however, is terrible. Like really bad. You are better off eating at restaurants outside of the resort if you decide to stay there. You can tell the staff feel bad about the food they are serving. The other reviews about people getting food poisoning seem spot on. The location is nice and the beach was very clean. But I would not go back because of how bad the food is. Such a shame!

Mark, viagem romântica de 4 diárias

Avaliação de hóspede verificada da Expedia

4/10 - Razoável

5 de ago. de 2025

Debbie, viagem de 6 diárias

Avaliação de hóspede verificada da Travelocity

4/10 - Razoável

5 de ago. de 2025

Hotel was a bit run down. Food was mediocre. I’ve had much better food, service and the fact it was a bit run down. I felt the management was in no hurry after several request/days had passed. They were in no hurry to get things done more did they want to help until I had to take a fit in the lobby on the 3rd day of complaints. The only time they really time they wanted to help is when they were taking your money. I’ve never had such bad experiences on a vacation. Would not recommend this hotel. Our first room was riddled with mold. It took me an entire day to get another room. Don’t spend the money on preferred rooms. If I had anything positive to say about this hotel would be that the staff in the restaurant were great. I would suggest an ocean room if you did choose this hotel. I will not be returning.

Debbie, viagem em família de 6 diárias

Avaliação de hóspede verificada da Travelocity

4/10 - Razoável

4 de ago. de 2025

It was not what the pictures looked like really.. the nicest part was the rooms, very boring resort not much going on.. taxis were very expensive to get to town as well.. had to go eat out of the all inclusive because the food wasn’t all that great.. I orders a bacon wrapped steak.. got it completely raw was barley cook.. not even the bacon was cooked

William Boyd, viagem de 5 diárias

Avaliação de hóspede verificada da Expedia

10/10 - Excepcional

3 de ago. de 2025

This property I give it 9 out of 10 only because they don’t tell you if you are flying in from Cancun international airport that it’s a task to get to this resort. This resort is 1 hour and 30 minutes from Cancun international airport. You also have to take a ferry to the island and another taxi from the ferry. Other than that it’s a very relaxing resort, it’s not a turn up resort and not many African Americans go here, so keep that in mind! Elizabeth was the best staff so nice and sweet please give her a raise, she was a waitress. The food was good everything else was amazing. I enjoyed my solo trip. Only issue was getting there. Once you know that then everything else was great. Also there’s not much entertainment.

Roketa, viagem de 3 diárias

Avaliação de hóspede verificada da Orbitz

4/10 - Razoável

2 de ago. de 2025

xiaoming, viagem de 4 diárias

Avaliação de hóspede verificada da Expedia

6/10 - Bom

1 de ago. de 2025

The bed was very comfortable, the room was clean. Maid service was good. The food service was very poor. Restaurants were closed during days they were listed online as open. Service in the Restaurants was very slow. The food was OK. Definitely not fine dining as listed. It was terrible but certainly not on par with "fine dining" as advertised. The mixed drink quality definitely depedned on which bar tender was working. The drink mixes they used were syrupy sweet and not very good. They push buying into their "vacation club" which is very annoying. The room quality was good, beach was great, it definitely had a lot of potential. But we will likely not stay here again.

Krystal, viagem romântica de 5 diárias

Avaliação de hóspede verificada da Expedia

Secrets Aura Cozumel - Adults Only - All Inclusive

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Suíte júnior, 1 cama King

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Suíte júnior, 1 cama King, terraço, vista para o oceano

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