The hotel itself was clean and pretty.
We booked a king suite for 4 people (including our kids) and when we got to the room the sleeping couch wasn't converted yet nor sheets etc there to do it ourselves. Upon asking downstairs, she gave me a giant heavy bag to carry up by myself and do it myself. It's not that I mind doing it, but for this price at a 4 star hotel I do expect some better service than that, or at minimum the question if I would like to have some help.
One thing to keep in mind for the king suite rooms is that there is a sliding door you can close between the bedroom and the 'living room', but it has glass windows, so it's a bit pointless of a door. If your kids are sleeping and light sensitive, still need to go sit in the dark with those closed see through doors. :D
Location of the hotel is right next to the freeway, so convenient but loud. I will say you do not hear it at all inside.
The hot tub is fantastic and they play music so you don't hear the street, however, the swimming pool area to lounge is not so fun due to the noise.
Last but not least, the staff in the restaurant (for breakfast) were all great .