We were happy that the host is accommodating in allowing us to check in early 11am so we can leave our luggages. She said the room is vacant and ready. But to our surprise, it is not clean and the trash, dirty dishes, left over moldy food on the table seemed to be there for weeks already. No electricity, so lights and aircon not working. She wants us to wait to get it cleaned. But 2 hrs before 3 pm check in, no one is cleaning. We don’t want to stay in this same room for who knows what germs are lurking here this long. I had to repeatedly demand different room or refund. We were finally given a different room at 2 pm and had to wait at 2:30 at the earliest to check in. We had been waiting in the lobby all that time. The replacement room is way better than what was originally given to us and closer to the mall. Thank you host for fixing this problem. Also, there are 7 buildings and the booking confirmation didn’t mention the name of the building. I had to show the phone number on the confirmation so the receptionist can ask the host which building and room number. It will be good if the confirmation can show the building name at the least so you know where to go.