Service was good, everyone was kind. The rooms were clean although very small, with a tiny closet and no drawers, but I had this same experience in another hotel in Japan, so no surprise.
The breakfast was not good, they have buffet of western and Japanese food but, while trying to cater to everyone, they don't focus on the taste, and it was actually bad.
The hotel is located close to several subway stations, one of them is just across the street, but if you are trying to get to more "toursty" areas like Ginza, you have to walk a bit more to the other closest line, but it was no big deal.
I think this hotel might be better for business travelers just because of that specific reason, as I would try to be closer to tourist areas when I go back to Tokyo for tourism.
But overall it was a good experience.