Avaliação verificada
2/10 - Insatisfatório
IMRAN
10 de dez. de 2024
Upon arrival our room was booked to someone else and there were no replacement. My family and I, after travelling all night had to sleep in the car. I would recommend going to a reputable branded hotel. It will be a bit pricey but at least your booking would be honored. Note this was a prepaid reservation and i was still met with disappointment on arrival. I wrote to the hotel on two separate occasions to let them know my time of arrival would be a bit later after the check in window. I dont normally do bad reviews but i would not like any family to face what i had to endure. Finding another hotel was a great challenge as most places were not available.