This was our third time staying at the Gleddoch, but the first time since it’s has its spa upgrade (which now comes at a £25pp additional cost). We had 2 rooms booked for bed and breakfast.
There is no use of the spa, which includes the pool that was previously included in a standard stay, for anyone under 16. Not great considering we have 3 kids under 16. None of this information was available before booking.
We ate in the vista restaurant, as we have in the past, and felt that the standards have also slipped… Additionally, the whole hotel now operates a “cashless only” policy. I personally don’t agree with this position.
We also didn’t sleep great.
The breakfast was ok.
We travel a lot, both in and out of the UK. We stay in a lot of 4&5* hotels as a family, and the Gleddoch used to be ones of our favourites in the area, apart from the Cameron House. Now, the price per night isn’t much cheaper than the Cameron house, and it has less amenities for a family like us than it did last year. I feel that the recent changes are a backward step for the casual family hotel guests like us… We wont be staying again any time soon.