8/10
This is our third stay here. We do love it but I still think there are things that could be improved. For the price, nothing should be too much trouble.
We stayed in 2 x garden suites with 4 adults and 2 children. Rooms were lovely, although there was a broken leg on one chest of drawers which could be a hazard. Lovely bathrooms, plenty of towels and robes and the free rum is a nice touch.
Things that let us down a little was the service around the pool - if they could offer drinks service or even QR codes for self ordering that would make it better. The service at old Harry rocks bar during the day is very slow. We also phoned reception a few times for little things, that either weren’t delivered or we just simply couldn’t get hold of anyone. Generally staff are friendly and accommodating. Spa area is lovely and not too busy - however every time I have been there is always people speaking on their phones, which ruins the relaxing experience. Perhaps there could be signs up about this?
Rachel
Viagem em família de 2 diárias
