Genuinely the worst experience i've ever had at a hotel. I quickly realised on arrival that the hotel was in a red light district of sorts, as there were comatose people lining the streets and a large group hanging around outside the hotel, who whistled and tried to sell me fentanyl as I tried to get in the locked cage door outside. I felt immediately uncomfortable from the second i arrived, especially as a solo traveller and swiftly tried to get up to my room while being glared at by the men there. Upon opening the room the smell was overpowering, it smelled like a mixture of cigarettes, crack and cannabis smoke. The room was of course filthy too, with visible stains on the bedding of all four beds, pubic hairs lining the desk, bathroom and windowsill, a broken window that would not shut, and dirty floors throughout. I felt so vulnerable and overwhelmed that i immediately asked my company to book me into another hotel, at considerable expense. Then, as I left there was nobody at reception and i found the manager smoking with the group outside. He laughed as I tried to leave and asked me whether i liked my room. When I shook my head as I was too stunned to speak, he said that it was ok and he was not surprised! When my company tried to complain and get a refund, they refused without comment. We are now out nearly £1000 for two days of accommodation, which is unacceptable. This hotel is not safe - it would be better off as a halfway house honestly, so do not waste your money.
