Home2 Suites by Hilton El Paso Airport, TX

Excellent hotel

We travel around the country a lot and try to stay at Home2 Suites exclusively. This hotel was great and very comfortable and had all we needed. The parking is tight for larger vehicles but there is street parking on the side road. We were concerned about safety being El Paso but the area around the hotel is quiet and appeared very safe. Walking distance to stores etc. The only thing we didn't like was the sliding barn door on the bathroom, it did not lock and was not sound proof. Plus when entering the room you can see into the bathroom and look into the mirror and see what someone is doing in there. Not very private at all. Never come across this in other Home2 Suites.

It was great, amazing hotel, very clean, spacious and tons of amenities inside the room.

Rather nice hotel and really clean. The only issue was that the 2 female employees behind the desk weren't wearing masks at check in.

Oasis in the Desert. We were driving to San Diego to Chicago in our brand new car with our two dogs, and the car decided to stop working. Without going into all the details, Home 2 Suites was exactly what the stress doctor ordered. Not only was it within 5 minutes of where we needed to take our vehicle, but the accommodations made this COVID paranoid traveler feel very safe and comfortable. There was enough room for all of us. The staff was uber friendly and the place was uber clean. I cannot recommend this property strongly enough. It was like CBD for the very stressed out traveler!

Overall it is a decent place to stay. There was no shower gel in the shower, and the beds aren’t very comfortable, but other than that, it is a decent place to stay. I do wish there was more available parking for trucks.

The staff was wonderful. They went above and beyond for any requests. The were very informative with places to visit.

I normally don’t leave reviews, but this one left an impression. We got in around 9PM, and every single parking spot was taken in the lot, finally we found a spot where someone was pulling out. We planned to grab dinner, but ended up getting hot pockets instead (at the lobby) because we figured we’d be left without a spot overnight, and this is not an area you can just park anywhere. We booked two double beds. There were lots of hairs on the bed and a few in another. There were enough hair to where we had the sheets changed, after we had checked in (let’s just say it was a redhead, and we weren’t sure they sheets had been changed). The person brought one bed change and when we asked for another, he just said he brought only one instead of getting more sheets to change the other bed as well. We tried to sleep only in one bed (2 adults and 2 kids), but we couldn’t do it. No one was getting any sleep so one of us had to sleep with a kid on the other bed that wasn’t changed. I also felt the floors were somewhat dirty, and the chair was stained. Also, the toilet seat came off when I lifted it up, and the cover on the shower gel came off when I used it. We managed to put them back together, but we shouldn’t have to do this. Staff was polite, but we will not be back.

Staff was friendly quick and easy check in and the rooms are fantastic rooms.

I liked the cleanliness of the property. Don't like the sliding bathroom doors.