The hotel itself was very comfortable and clean, and I have no complaints about the room—it was well kept and felt good to stay in. However, the service and the way things are run just didn’t give me that “home away from home” feeling. Everything about the process, from check-in to check-out, felt very industrialized, almost like you’re just another number in the system. For example, they charge you even if you check out just one minute late, and combined with the other strict rules they have in place, it creates a bit of an awkward atmosphere. While the property is fine and the comfort is there, the logistics and staff interactions just don’t give off the warm, welcoming vibe that makes you want to return.