I wish I could have given a better grade, because our parents had a wonderful room, but my sisters and I had a not-so-great experience. 1: there was no extra bed in our room, even though we had confirmed it beforehand. 2: after a few hours we saw that the bathtub was full of ants. We tried to kill as many as we could, but more kept coming! 3: when we told reception, they offered us a new room for the night and said we would be compensated for our troubles. But they gave us a new room with just a single round bed, and forgot about our extra bed completely. 4: The next day, we had to move BACK into our old room, at their schedule, which meant we couldn’t leave the hotel and check out Prague like we had planned. 5: Once we got back, we found ants again but at this point we were just too tired to tell reception. 6: at check out, they made us pay full price- I mentioned all the hassle, and that they had said we would be compensated for it. She said “I will ask my colleague” and they talked to each other, and then just handed me back the same bill. I just ended up paying it anyways.